London, a city known for its rich history, cultural diversity, and reserved social norms, has its own set of etiquette rules that might seem overly formal or “uptight” to Americans.
However, these customs are deeply ingrained in British culture and help maintain order and politeness in one of the busiest cities in the world. Here are the etiquette rules in London that Americans often find rigid but are second nature to locals.
London’s etiquette rules may seem overly formal to Americans, but they reflect the city’s focus on politeness, order, and respect for others. Adapting to these customs will not only help you avoid awkward situations but also make your experience in the city smoother and more enjoyable.
Read Here – 10 Best Things to Know Before Visiting London For First Timers and Comparing Paris vs London: Which is Better?
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Etiquette Rules in London
1. Mind the Queue (Don’t Skip the Line)
Why Locals Care:
Queuing (lining up) is a cornerstone of British culture. Cutting in line is considered one of the rudest things you can do in London.
Etiquette Rule:
Always join the end of the queue, whether at a bus stop, in a shop, or waiting for a train.
If you’re unsure where the queue starts, politely ask, “Is this the queue for [X]?”
Why Americans Find It Uptight:
In the U.S., lines can be more chaotic, and people might squeeze into gaps without much fuss. London’s strict adherence to queuing can feel overly formal.
2. Stay Quiet on Public Transport
Why Locals Care:
Londoners value peace and quiet on public transport like the Tube (subway). Loud conversations or phone calls are seen as disruptive.
Etiquette Rule:
Keep your voice low if talking to someone.
Avoid phone calls unless absolutely necessary.
Always let passengers off the train or bus first before boarding.
Why Americans Find It Uptight:
In many U.S. cities, public transport is often lively, with people chatting or even playing music. London’s emphasis on silence can feel restrictive.
3. Don’t Talk to Strangers Unnecessarily
Why Locals Care:
Londoners tend to value personal space and privacy. Striking up conversations with strangers, especially in settings like public transport, is unusual and might make locals uncomfortable.
Etiquette Rule:
Keep small talk to a minimum unless you’re in a social setting like a pub.
A simple smile or nod is usually sufficient acknowledgment in passing.
Why Americans Find It Uptight:
Americans are often more outgoing and friendly, so Londoners’ reserved demeanor can feel cold or standoffish.
4. Mind the Escalator Rules
Why Locals Care:
With millions of commuters navigating the city daily, maintaining order on escalators is essential for efficiency.
Etiquette Rule:
Always stand on the right side of the escalator to let others pass on the left.
Blocking the left side is a major faux pas.
Why Americans Find It Uptight:
In the U.S., escalator etiquette isn’t always strictly enforced, and people often stand wherever they like. London’s insistence on this rule can feel overly rigid.
5. Don’t Wave Down a Waiter
Why Locals Care:
In London, waving, snapping, or shouting for a waiter’s attention is considered rude. The British prefer subtlety and patience in service interactions.
Etiquette Rule:
Catch the waiter’s eye discreetly or wait for them to approach your table.
Use polite phrases like, “Excuse me, may I order?”
Why Americans Find It Uptight:
In the U.S., it’s common to call out to a server or wave a hand for attention, so waiting quietly may seem inefficient.
6. Always Say “Please” and “Thank You”
Why Locals Care:
Politeness is deeply ingrained in British culture, and using “please” and “thank you” in every interaction is non-negotiable.
Etiquette Rule:
Say “please” when asking for anything, even at fast-food counters.
Always thank bus drivers, shop assistants, and waitstaff.
Why Americans Find It Uptight:
While politeness is valued in the U.S., the British take it to another level, where forgetting a “thank you” can feel like an insult.
7. Avoid Oversharing in Conversation
Why Locals Care:
Londoners value discretion and often avoid discussing personal matters or controversial topics in casual conversations.
Etiquette Rule:
Stick to neutral topics like weather, travel, or culture when chatting with acquaintances.
Avoid oversharing personal details or diving into politics unless prompted.
Why Americans Find It Uptight:
Americans tend to be more open about their lives and opinions, so London’s conversational boundaries may seem overly reserved.
8. Respect the Pub Culture
Why Locals Care:
Pubs are a central part of social life in London, but they come with unspoken rules that ensure a pleasant experience for everyone.
Etiquette Rule:
Order at the bar: There’s no table service in most pubs, so you need to go to the bar to place your order.
Buy rounds: If you’re in a group, take turns buying drinks for everyone. Skipping your turn is frowned upon.
Why Americans Find It Uptight:
In the U.S., table service is standard in bars, and people often buy their own drinks individually. Adapting to the round-buying tradition can feel unusual.
9. Don’t Expect Public Trash Bins Everywhere
Why Locals Care:
Since the 1980s, many public trash bins were removed from central London for security reasons. Littering is heavily frowned upon.
Etiquette Rule:
Carry your trash with you until you find a bin.
Avoid leaving coffee cups or wrappers on surfaces like bus stops or benches.
Why Americans Find It Uptight:
In the U.S., trash bins are more readily available in public spaces, so carrying garbage around might feel inconvenient.
10. Apologize, Even If It’s Not Your Fault
Why Locals Care:
The British are famous for their frequent use of “sorry,” even in situations where they aren’t to blame. It’s a way to diffuse tension and maintain politeness.
Etiquette Rule:
Say “sorry” if you bump into someone or even if they bump into you.
Use it as a softener in conversations, e.g., “Sorry, could you repeat that?”
Why Americans Find It Uptight:
Americans might find the overuse of “sorry” unnecessary, especially in situations where they feel no fault is involved.
11. Tipping Is Optional, Not Mandatory
Why Locals Care:
In London, tipping isn’t as entrenched in culture as it is in the U.S. Many restaurants include a service charge in the bill, and tipping extra is at your discretion.
Etiquette Rule:
Check if a service charge (usually 12.5%) is already included before leaving a tip.
If tipping, leave around 10–15%, not the 20% expected in the U.S.
Why Americans Find It Uptight:
Americans, accustomed to high tipping expectations, might feel awkward leaving a smaller or no tip.
12. Be Punctual, Always
Why Locals Care:
Punctuality is seen as a sign of respect in London. Being late, even by a few minutes, can be perceived as rude or unprofessional.
Etiquette Rule:
Arrive on time or even slightly early for social or business meetings.
Notify the host immediately if you’re running late.
Why Americans Find It Uptight:
In the U.S., being 10–15 minutes late is often tolerated, so London’s strict punctuality standards may feel stressful.
About the Author: Ruben, co-founder of Gamintraveler.com since 2014, is a seasoned traveler from Spain who has explored over 100 countries since 2009. Known for his extensive travel adventures across South America, Europe, the US, Australia, New Zealand, Asia, and Africa, Ruben combines his passion for adventurous yet sustainable living with his love for cycling, highlighted by his remarkable 5-month bicycle journey from Spain to Norway. He currently resides in Spain, where he continues sharing his travel experiences with his partner, Rachel, and their son, Han.
Stephen john
Thursday 20th of February 2025
Good article and very accurate, we are not that stuck up in fact very relaxed in general but we are brought up with these standards and see no harm in them. It stems from fairness for everyone, just never ever jump a queue